Business hours: 9:00 to 5:00 | Monday to Friday

What is Payment Posting in medical Billing

The process of recording the payments received from insurance companies, and patients, is known as payment posting In medical billing. Payment posting is crucial for practices to ensure the accuracy of medical claims and the whole billing process. This process involves accurately documenting the financial transactions for the services rendered, timely submitting claims to the payers, and reviewing the documents against those claims if rejected by the insurance companies. Accuracy in payment posting saves practices from billing errors, which can cause potential revenue loss and compliance issues. There are two methods of payment posting in medical billing mentioned here:

  • Manual Payment Posting
  • Auto Payment Posting

Manual Payment Posting

In this process, medical staff manually enters all the payments on registers or forms, which is time-consuming and delays reimbursements. While entering the payments, it is essential to make sure the entries and the amount of the services rendered are accurately mentioned. Entering these details manually delays the payment postings, and there is a high chance of typos and other human errors.

Auto Payment Posting

Another method of posting payments accurately and faster than usual is auto-payment posting. This process is carried out by using software and tools to enter payments and patient details. Automating the posting process eliminates common errors and mistakes in payments while preparing claims and submitting them to the payers. It minimizes the risk of claim denials and rejections.

Importance of Payment Posting in Medical Billing

Having compromised cash flow in your practice is alarming. It affects overall practice stability and reduces the administrative burden. It also affects the overall quality of medical services you provide, which consequently improves patient satisfaction.
Accurate payment posting ensures that payments are posted accurately, reduces claim denials, rejections, improves patient experience and optimizes revenue cycle management. It helps control revenue loss in the practice and allows providers to focus on delivering quality patient care. Payment posting in medical billing contributes to the overall improvement of medical billing by helping providers identify areas for improvement, make proactive decisions, and plan strategies

The Process of Payment Posting in Medical Billing

The payment process is based on any of the practices’ requirements, needs, and payment collection methods. Healthcare practices need to understand the process and identify the accurate requirements of their practice. Here are a few steps we have mentioned which are essential for an efficient payment posting in practice:

Submitting Claims

In the first step, healthcare practices submit their claims to the payers. Payers verify the details and services mentioned within the claims. They analyze the claims, patient insurance details, and medical codes against the services provided. This process is also called adjudication.

Receiving Payments

Insurance companies analyze the claims and decide, based on the insurance plans, how much they will pay and how much the patient will have to pay out of pocket. The payers then send the payments to the practices accordingly and EOB or ERA to the patients, which helps them understand the payments they will have to pay and what the insurance company has paid for their medical services.

Reviewing Payments

After receiving the ERA or EOB from the insurance companies, practices review their claims and payments. These payment reports include the complete details of amount paid by the insurance company and the patients, including insurance payments, copays, and deductibles.

Payment Posting

Once the payments are received, the next step is to enter the payments in the practice billing record. Practices must enter the amount received from the insurance company and the patient separately, along with dates and details of payers and claims.


When providers receive payments for the services rendered, they must reconcile them with the claims they submitted. This involves comparing the payments with the billed amount to the insurance companies and the patients and verifying it with the ERA or EOB to ensure that they receive complete payments for their services.

Identifying and Correcting Errors

It is necessary for practices to recheck the payments, minimize coding errors and billing mistakes, and correct them before posting payments. This helps maintain accuracy in the payment posting process, financial records, and compliance.

Resubmitting Payments

Errors in the posting can lead to payment delays and hold payments for a long time until the errors are resolved. That is why it is vital to address any errors or discrepancies and resubmit them to the payers. The process includes resolving coding errors, submitting additional documents, and verifying patient insurance details.

Advantages of Efficient Payment Posting

An efficient payment posting makes it easy for healthcare providers to provide quality care and manage their billing and revenue cycle without making errors. There are many other advantages mentioned below:

  • An efficient payment posting process optimizes medical billing.
  • It helps practices address recurring problems that delay payments and disrupt the incoming revenue.
  • Enhances the overall efficiency of the practice.
  • Payment posting in medical billing helps providers increase the productivity of the practice.
  • Accuracy in payment posting help practices minimize claim denials and rejections.
  • It assists in managing aids in charge entry and superbill creation.
  • Accuracy in payment posting prevents claims from unbundling errors.
  • Ensures the accuracy of medical codes used for the services.
  • It helps manage the claim denials efficiently and leads to faster reimbursements.


Accurate payment posting in medical billing is crucial for financial stability. It prevents claims denials, optimizes revenue, effectively minimizes billing errors, and speeds up subsequent payments. It enhances revenue cycle management, ensuring smoother operations and increased profitability for healthcare providers.
Medical practices can consider outsourcing medical billing services in the USA to top medical companies like Physicians Revenue Group, Inc., for properly managing the payment process. These companies contribute significantly to overall financial health and success in the healthcare industry. Moreover, they ensure smoother operations and increased revenue.