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September 29, 2023

Exploring Your Choices: A Guide to Free Telemedicine Software Options

Telemedicine is getting popular for the right reasons for its applications in the healthcare industry. While telemedicine is a relatively new branch of healthcare, many advanced telemedicine software options are available to make patient and physician lives a lot easier, especially regarding efficient medical billing services. Telemedicine software help:

Improve patient outcomes
Reduce costs
Assist in delivering quality care

HIPAA Compliant Telemedicine Software Options

Below are some of the top HIPAA-compliant telemedicine software options, including:

1. TheraNest

TheraNest is a mental health EHR/EMR, and therapy notes software for medical practices of all sizes. The software offers many advanced features, including reports. Furthermore, it is easy to use and one of the best free telemedicine software.

2. Doxy. Me

Doxy.me is an easy-to-use and quick telemedicine HIPAA-compliant app. It is a safe option for maintaining patient data and their treatment history. Furthermore, it supports audio and video features and works on iOS and Android.

3. BlueJeans Meetings

It is a telehealth software for behavioral healthcare providers and private practices. The software can be integrated with existing Electronic Health Record software systems and Apple Health.

4. MendFamily

MendFamily is one of the top HIPAA-compliant digital patient intake and telemedicine platforms. The software specializes in solving the no-show to clinical appointments problem. The software gives automated appointment reminders with a virtual health center for patients.

5. Intelehealth

It is another one of the top HIPAA-compliant open-source telemedicine software. The software facilitates local community health professionals in remote areas to offer primary care services in their communities easily. The software has efficient data reporting and video tools for patient counseling and education.
What characteristics make available telemedicine software options best for your practice?

Important Features in Telemedicine Software Options

Your choice of free telemedicine software must stay consistent with your practice workflow. Below are some essential features of efficient telemedicine software that you must consider before opting for one that suits your business.
Some of the vital telemedicine software features to look for:

1. Excellent User Experience

Your final choice among many telemedicine software options must offer seamless and clear communication between providers and patients. For this, your telemedicine software must be:

Easy to use and update
Simpler to install
Innovative and intuitive
Reliable and efficient
Independent of third-party software

Pro-Tip:
It might seem counterintuitive, but web-based software solutions are a good choice – especially as elderly patients are not likely to download apps.

2. Video Conferencing

Remote monitoring necessitates high-quality video and audio; not only are these essential for remote patient monitoring but also for:

Case management
Post-surgery follow-ups

The video calls offer patients an in-person experience and lets physicians offer a personalized care experience. Ensure that the software you choose has high-quality video conferencing features.

3. Online Appointment Calendar and Scheduling

Online appointment scheduling and calendar option is another feature in the top telemedicine software options. The feature makes keeping an online appointment calendar easier so you don’t miss out on a single appointment with patients.

4. Infinite Online Video Sessions

As a physician, you must be able to hold unlimited online sessions to ensure the best patient care and offer the best care experience to patients.

5. 24/7 Technical Support

For seamless operations, technical support must be accessible immediately if you face difficulty or lose yourself while using telemedicine software or apps.

6. Medical Billing Software Solutions

Using a solution that is integrated with the accessible online payment processors the likes of PayPal or Stripe, you can benefit in many ways, including the following:

Ensuring that you as a provider are always paid on time for your services according to payment rules
Limiting the instances of last-minute cancellations or no-shows through setting up an efficient cancellation policy
Boosting patients’ experience with loyalty by facilitating credit card payments
Enjoying complete control over assessing your financial history and documentation efficiently and all under one place

7. Intuitive/Navigable Dashboard

You should go for a dashboard that offers an intuitive experience and all the necessary details at a glance.

8. Safe Document Sharing

Healthcare services, without a doubt, work around different types of confidential records and patient data shared between associates, stakeholders, and patients. For successful operations, your telemedicine practice must ensure a secure and safe exchange of information.

9. Patient Data Management

Manual patient data management can quickly turn into a physician’s nightmare. However, with telemedicine medical billing software, you can promptly go paperless and effectively handle all patient-related data and information in one place.
Effective patient data management requires features including the following:

Gathering information on a patient’s health and their symptoms
Tracking progress
Analyzing and updating patient treatment plans
Reviewing a patient booking history
Providing quick support to patients
Collecting patient informed consent online

All of these tasks can be automated through telemedicine software.

10. Payment Processing

The platform you choose out of all telemedicine software options must facilitate online payments, making it accessible and more manageable for patients to pay in the modes they prefer.

11. Ensuring HIPAA Compliance

Your practice, operations, and tools, including the telemedicine software options, must all be HIPAA compliant and, therefore, able to work and store patient data with high confidentiality.

12. Reporting & Analytics

Your pick from the telemedicine software options must support and provide complete reporting and analysis features. These features assist in making informed decisions for the future, which can help healthcare practices expand.

Final Words

Managing a telemedicine practice is not easy, but rather a complex move. Doing so requires strategically sound planning, careful planning, and careful selection of telemedicine tools. The tools, such as the efficient telemedicine software options, make it much simpler for healthcare staff to offer an excellent patient experience. A good telemedicine software is compliant, up-to-date, and can operate with profitable healthcare companies with planned income. Follow the tips above and look for the said features for your telemedicine software.

Frequently Asked Questions

What are telemedicine software?

Telemedicine software comes in desktop, mobile, and web platforms for facilitating remote patient care. This helps physicians treat patients wherever they are regardless of physical limitations, like location, etc.

What activities does telemedicine software do?

A Telemedicine software:

Facilitates providing medications to patients
Assists in managing chronic conditions with remote monitoring
Handling difficult and severe cases remotely

What hardware and software are used for a telemedicine practice?

A telemedicine practice needs good internet access by all parties involved, supported by broadband internet connection and broadband mobile communication.