Looking for tips to ace payer contract negotiation? You are at the right place.
But first, let’s talk about why you must negotiate with payers.
Most of the time, medical practices leave the negotiation part of the contracts to office managers or medical directors. This doesn’t have to happen every time – hear us out. Even physicians with a hands-on approach to business and past working experience with multiple payers might not realize the bargaining power they wield. When it comes to medical billing services and operations, remember that insurance providers are responsible to other stakeholders in the following order:
Even if your practice is not a part of an ACO or any other type of value-based contract that necessitates you to capture some quality and cost metrics – your practice must still be participating in Medicare’s Merit base incentive payment system, which requires this type of data.
What does the Medicare data say regarding the care your practice offers, and how can you use that data for your advantage while in payer contract negotiation with commercial payers? Make a defined plan and use this data to fuel your contract negotiation – as networking with high-quality, independent practices like yours is good for payers.
While negotiating for a payment rate increase, it is essential to showcase your value proposition to the payer compared to your local peers.
You get the gist.
Fetching this data is easy – head to a payer’s website or go for an online booking service. From there, you can perform a ZIP code base search to see how many physicians near you offer which services.
Sometimes, medical practices have market dominance within a set-mile radius and do not even realize it. If this is you, leverage your value to negotiate a higher cut.
This is the total number of patients you have seen/treated over the last two years. How can you use this number?
Remind the payer that if you leave their network, they (the payer) will have to notify all patients that their designated care physician is no longer associated with the network. This instance could make patients unhappy about needing to switch physicians. It is a massive administrative headache for payers and patients.
Find out how one payer’s payment rates percentages compare with others – is your payer paying below the market rates? If yes, use this information, either average rate or rate by rate, to build a case for securing higher payment rates.
Next, get in touch with other physicians in your area and get an idea of their contract rates. You can also use blinded data as a published benchmark for negotiating payment and denial rates.
Most physicians offer COVID-19 laboratory tests and immunizations, and then codes for these may be off their fee schedule with a pre-negotiated rate. Moreover, in such instances, the physicians are paid a percentage of the charges, which is mostly lower.
All you have to do is add these tests and immunizations to your fee schedule, and you will get more money for performing the same services.
It is an approach used while negotiating legal agreements/drafting contracts. Here, your goal should be securing a beneficial outcome for your medical practice.
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